Contact us
We reply to emails within one working day, Monday to Saturday, 9 am to 6 pm IST.
About a booking
Put your booking ID (it starts with KT and is on your voucher) in the subject line. For questions about pickup times or what to bring, call the operator: their number is on your booking once it is confirmed, under My bookings.
To cancel, open the booking and choose Cancel. You see the refund amount before you confirm. See the cancellation policy.
Tour operators
Read how listing works on List your tours, or email us with your business name and city.
Grievance officer
For complaints about a booking or about how we handle your personal data, write to the grievance officer at contact@pickmypack.in. We acknowledge complaints within 48 hours and resolve them within 30 days.